Call Performance Plus Card Services immediately at 844-815-1851. Lost or stolen cards can be reported twenty-four (24) hours a day, seven (7) days a week. Before your card can be reissued you must be able to verify the most recent transactions. It is important that you report a lost or stolen card promptly. Until you call to report the incident, anyone who has your Performance Plus Prepaid Card can use it. If you request a new card, you will receive a new Performance Plus Prepaid Card in the mail within seven (7) to ten (10) business days. There is fee to replace a card that has been reported as lost or stolen. Expedited shipping can be requested for an additional fee. Please see the Cardholder Agreement for a full list of fees.
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